We will send out a text message and a push notification through the Fit by Wix app as soon as we know bad weather is expected. If there’s a storm forecast, you may receive an early alert up to 48 hours in advance so you can plan ahead.

If you’re concerned about road conditions or want to avoid last-minute changes, please cancel yourself out 24+ hours in advance. This refunds your session to use at a later time and gives someone else a chance to book in.

All Chair-Based sessions are automatically canceled on any Snow Day—partial or complete closure.

Partial Closure: Some or all in-studio sessions are canceled, but at least one trainer can still get to the studio. You will receive a message once the Alternate Snow Day Schedule is posted.

You’ll have these options:

• A limited-capacity in-studio Snow Day session (if it’s safe for you to come in).

• A regular Zoom session (if available) or an Alternate Snow Day Zoom session through Fit by Wix.

• An on-demand workout from the Members’ section of our website.

Complete Closure: Roads or conditions are unsafe for staff to travel. All in-studio sessions are canceled.

You’ll still have options:

• Join a regular or alternate Zoom session (as available).
  

• Do an on-demand workout from our website/on the app.
  

• In both cases, any sessions canceled by ProActive Fitness will be returned to your account automatically.

All alternate schedules will be posted in the Fit by Wix app and online under the usual schedule section. Look for sessions labeled “Snow Day”.

Yes! Just make sure you check the box and submit the form under the videos (scroll to the bottom of the screen on the Fit by Wix app) after completing the video so the system records your workout.